FAQ's

HOW MUCH IS DELIVERY?

  • All items are sent via Standard Delivery which takes between 3-5 working days. However, please allow 7-10 working days for all personalised items.
  • We offer FREE POSTAGE on all items within the UK.
  • International Delivery is available for most small items - please contact us for a quotation.

PAYMENT OPTIONS

  • We accept all Credit and Debit cards via PayPal - a safe and secure way to pay.
  • A PayPal account isn't needed to make your purchases.

RETURNS POLICY

If for any reason you are not happy with your item(s), we will refund you under the following Terms and Conditions:

  • The item must be returned within 14 days
  • The item must be returned in the same condition it was received (tags attached, any boxes undamaged).
  • We will not refund the postage costs, unless the item is faulty.
  • Personalised items cannot be returned or refunded, unless there is a mistake or if it is damaged.

If your item is damaged or has been damaged during delivery, we will refund you under the following Terms and Conditions:

  • All damages must be reported within 2 days of receiving the item.
  • Any damaged items reported after this time, will not be refunded.